Privacy Policy

Maruti Forklift ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website marutiforklift.com, use our mobile applications, or engage with our products and services.

Please read this privacy policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

We collect information to provide better services to all our users. The types of personal information we collect include:

• Information You Provide: When you create an account, make a purchase, contact our support team, or interact with our services.
• Automatically Collected Information: When you visit our website or use our services, we collect certain technical information.
• Cookies and Tracking Technologies: We use cookies to personalize your experience and improve our services.
• Equipment Information: For service and maintenance purposes, we may collect information about forklifts and equipment.

We use the information we collect for various business purposes, including:

• Service Delivery: To process your orders and provide maintenance services.
• Customer Support: To respond to your inquiries and provide technical support.
• Personalization: To tailor our services to your preferences and recommend relevant products.
• Communication: To send you important updates and marketing communications.
• Safety and Compliance: To ensure equipment safety and comply with legal obligations.
• Business Operations: To analyze trends and improve our products and services.

We respect your privacy and do not sell your personal information. We may share information only in these circumstances:

• Service Providers: With trusted third-party vendors who perform services on our behalf.
• Business Transfers: If involved in a merger, acquisition, or sale of assets.
• Legal Requirements: When required by law or valid requests by public authorities.
• Safety and Protection: To prevent illegal activities or potential threats.
• With Your Consent: When we have your explicit consent.

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data during transmission and storage
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Secure data center facilities with physical safeguards
• Employee training on data protection and privacy

While we strive to protect your information, no method is 100% secure. We continuously work to improve our security measures.

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information.
• Correction: Request correction of inaccurate information.
• Deletion: Request deletion of your information in certain circumstances.
• Objection: Object to processing for specific purposes.
• Data Portability: Receive your information in a structured format.
• Withdraw Consent: Withdraw consent for processing at any time.

To exercise any of these rights, please contact us using the information below.